Start here for help with the app and website, privacy requests, bugs, accessibility, and account issues.
Questions about onboarding, the website quiz, language settings, subtitles, playback, story progression, or general app and website behavior.
Write to usIf you need help with sign-in, saved progress, app or website access, or account-related issues, start here.
Write to usFor privacy questions, access requests, or account deletion, mention that clearly in your message subject. For deletion requests, use a clear subject like "Delete My Data". You can also delete your account yourself in the app (Profile → Delete account), which deletes your Genie voice recordings too.
Write to usFor app bugs, include the device, iOS version, app version if visible, and a screenshot or recording when possible. For website bugs, include your device, browser, affected page, and a screenshot when possible.
Write to usSend accessibility questions or describe any issue that makes the app or website difficult to use.
Write to usSend support, privacy, bug, and accessibility requests to iliescualex@gmail.com. Most replies should arrive within a few business days.
The current website checkout is a preview and does not collect payments or start subscriptions or trials. For an App Store purchase, Apple handles billing and refund requests as described in the Terms of Service.
Alexandru Iliescu
Independent developer
Bloom is published and supported directly by the developer.
Bloom (previously Hi! Languages) is a cinematic iOS language-learning app created by Alexandru Iliescu.
Bloom is provided by Alexandru Iliescu, independent developer. We aim to reply within a few business days.